Product Quality & Aftercare
At Baharash, every piece of vintage jewellery is individually selected for its design, craftsmanship and character. As our collection features jewellery from previous decades, each piece may carry its own history and natural signs of age. We carefully examine and describe our jewellery to help you shop with confidence.
OUR QUALITY COMMITMENT
Each piece is inspected before being offered for sale. We aim to provide clear information about its condition, materials, measurements and any noticeable imperfections. Vintage jewellery is not expected to be identical to newly manufactured jewellery, but it must meet the applicable standards required by UK consumer law
CARING FOR VINTAGE JEWELLERY
Vintage jewellery deserves thoughtful care. To help preserve its beauty, we recommend avoiding contact with water, perfumes, cosmetics and harsh chemicals. Store pieces separately in a dry place and handle delicate settings, clasps and vintage plating with care.
Natural signs of age and previously disclosed imperfections are part of a vintage piece's character. This guidance does not limit your statutory rights if an item is faulty or not as described.
IF THERE IS A PROBLEM WITH YOUR ORDER
If you believe your jewellery has arrived faulty, damaged or not as described, please contact us at info@baharashjewels.com with your order number, a description of the issue and clear photographs where possible.
We will review your concern and explain the appropriate next steps. Where applicable, remedies will be provided in accordance with your statutory consumer rights.