Who We Are

Baharash ("we", "us", "our") is the controller of your personal data. If you have questions regarding this policy or your rights, please reach out via our Contact page.

What Data We Collect

• Identity Data: name, email, title
• Contact Data: billing/delivery address
• Transaction Data: order details, payment information
• Technical & Usage Data: IP address, browser, device, browsing behaviour
• Marketing & Communications Preferences

We do not intentionally request special category personal data.

How We Use Your Data

• To process orders and fulfill contracts
• To manage your account and shipping
• To send updates if consented
• To optimize site experience and marketing

We rely on lawful bases: contract, legitimate interests, and consent (where required).

Cookies & Tracking

We use essential cookies to support the operation of our website, including shopping basket and checkout functions. We may also use analytics, marketing and third-party cookies to understand website usage and improve our services. Where required by law, non-essential cookies will only be used with your consent. You can manage your cookie preferences through our cookie consent settings, where available, or through your browser settings.

Data Security & Retention

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

We retain personal data only for as long as necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting applicable legal, tax and accounting obligations. Retention periods may vary depending on the type of information and the relevant legal requirements.

Your Rights

Under UK data protection law, you have the following rights, where applicable:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data in certain circumstances.
• Request restriction of processing or object to certain uses of your data.
• Object to direct marketing at any time.
• Request data portability where applicable.
• Withdraw your consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your data protection rights or ask questions about your personal information, please contact us at info@baharashjewels.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The latest version will be published on this page. Where required by law, we will provide additional notice of significant changes.